The website or application you requested is currently unavailable
This is likely due to scheduled maintenance, but there may be other issues. Either way, apologies for the inconvenience.
Students, if you are attempting to register for Spring 2016, hope is not lost. Use the LoboWeb Direct button to try entering LoboWeb directly.
Other services may still be available
Some UNM IT services operate independently of others. Although not guaranteed, you may be able to use other services until the one you requested is brought back online.View other services
Additional informationIf you are seeing this page outside of scheduled maintenance windows, the website or application may be having problems. Information concerning planned outages will be posted to IT Alerts as it becomes available.
Current IT Alerts
WARNING PHISHING EMAIL ALERT: Please deleteType: Issue, Period: 20151124 - Present
Please DELETE and DO NOT RESPOND to the following phishing email that is currently being sent out by hackers.
From: Ariel Ho Yun Esquibel
Sent: Tuesday, November 24, 2015 8:18 AM
To: Ariel Ho Yun Esquibel <firstname.lastname@example.org>
Subject: Re: WARNING
We noticed a login attempt to your UNM account from an unrecognized device on TUE, November 24, 2015.
As part of our Security Agreement we have place your account on "Limitation".
Please follow the link below to keep your UNM account safe:
Click to verify your account password
Thanks for taking these additional steps to keep your account safe.
Notes about MyUNM and Open RegistrationType: Note, Period: 20151116 - 20151125
Due to high registration volume for Spring 2016, MyUNM may experience intermittent issues.
UNM IT has introduced several mitigating approaches that aim to improve the stability of MyUNM and allow students to register even if MyUNM enters a degraded state. These include:
- After logging into MyUNM, students may be prompted to login again (CAS) upon entering LoboWeb.
- If the number of students currently logged into MyUNM exceeds the system’s theoretical capacity, a "Too Many Users" notice may appear. Students should use the link in the message to access LoboWeb directly.
- In the unfortunate event that MyUNM enters a degraded state, students should be redirected to an “SOS” page. This page contains a link (button) to LoboWeb Direct. Students should use the link in the message to access LoboWeb directly.
We apologize for any inconvenience and if you experience issues, do not hesitate to contact the UNM IT Service Desk at 505-277-5757.
LoboWeb printing (MAPS/Intellicheck/FormFusion) unavailable, 12/5 8:00 AM - 4:00 PMType: Outage, Period: 20151120 - 20151205
To ensure continued security and remain in compliance with vendor standards, UNM IT is performing maintenance on the MAPS server on Saturday, December 5th between 8:00 AM and 4:00 PM.
During this 8 hour window, the following services (that support printing documents from Banner/LoboWeb) will be unavailable:
AP and Payroll check processing through Intellecheck
(Updated) Family housing residence service outage (Service has been restored)Type: Outage, Period: 20151115 - Present
UNM Family Housing Internet connection problems: update 11/15/15 2:50pm
Internet Service has been restored as of 2:45pm 11/15/15. As per ISP recommendations: If you continue to experience internet issues, follow your rebooting procedures provided to each resident by the ISP provider.
Lync (Skype for Business) server updates, 11/25 7:30 AM - 2:00 PMType: Announcement, Period: 20151125 - 20151125
To ensured continued security and reliability, UNM IT is updating the servers that support Skype for Business (Lync) on Wednesday, November 25th between 7:30 AM and 2:00 PM. No impact or outage is expected.
Reminder: Meeting.UNM will be demised on November 23, 2015Type: Announcement, Period: 20151109 - 20151201
For more information please see the announcement at http://meetinginfo.unm.edu.
(Updated) UNM IT Lobo Brain Bar Location and HoursType: Announcement, Period: 20140202 - Present
Walk-In Computer Support Faculty, Staff, Students, and Retirees
New Location at the UNM Bookstore
2301 Central Avenue Northeast (at Cornell), in the UNM Bookstore (under the staircase).
Tuesday - Wednesday - Thursday 12PM - 5PM
Contact: 505-277-3935 | email@example.com
A note about OS X El Capitan:Type: Note, Period: 20151005 - Present
UNM IT WSM has experienced an increasing number of inquiries regarding the latest version of the Mac OS (10.11 El Capitan). Currently, WSM is evaluating and testing El Capitan in our Managed Mac environment. WSM anticipates official support with an estimated roll-out of El Capitan on new Macs and re-imaged Macs in the first half of 2016.
Quarterly router maintenance (brief network outages), 10/1 - 2/29 (5:00 - 7:00 AM)Type: Outage, Period: 20151001 - 20160229
To ensure continued network reliability, UNM IT is rebooting routers according to the following schedule. This will entail a brief (up to 30 minute) network outage for the buildings noted.
IMPORTANT: The list of buildings affected by each activity is available at http://network.unm.edu/Public/ZoneBuildings.pdf. Please review this document to determine if your area will be impacted.
UNM Zone Name Date
South Campus 11/19/2015
ABQG and other Zones Date
6513_2 (ABQG) 10/1/2015
6513_1 (ABQG) 10/15/2015
ABQG_256_1 (ABQG) 11/24/2015
Mesa Del Sol 2/4/2016
This schedule is also available at http://network.unm.edu/Public/ZoneBuildings.pdf
IMPORTANT Message for OPINIO usersType: Announcement, Period: 20150917 - Present
Dear Opinio users,
The Opinio application, after our last upgrade, has been experiencing memory leaks. Note that there may be short periods of downtime as we continue to work with the Vendor and our Systems group to resolve this issue.
Thank you for your patience and cooperation, and please refer to ITAlerts (http://italerts.unm.edu) for additional information or updates, and contact the UNM IT Service Desk with questions at 277-5757 or Help.UNM.
Zero-Day Adobe Flash Player VulnerabilityType: Issue, Period: 20150708 - Present
ADOBE FLASH PLAYER HIGH-IMPORTANCE VULNERABILITY
Recently, a hacker group’s leaked documentation publicized a zero-day vulnerability for Adobe Flash Player, dubbed “the most beautiful Flash bug for the last four years.” This vulnerability is being actively exploited, so Adobe Flash Player is now a gateway for hackers to exploit any computer or machine with this program installed on it. Adobe states that all previous versions are affected, including Adobe AIR.
Immediately update Adobe Flash Player to 18.104.22.168
Immediately update AIR Desktop Runtime to 22.214.171.124
Enable Click-to-Play for the Adobe Flash Player add-on
More information on versions may be found here: >> http://www.adobe.com/software/flash/about/
To learn more about helpful hints on managing the Adobe Flash add-on, visit Adobe’s Player Download Center site here: >> https://get.adobe.com/flashplayer/
For more details on the latest vulnerability, visit
Recently, Symantec announced end of life of their EndPoint Protection clients 11.x.x and 12.0Type: Announcement, Period: 20150219 - Present
Recently, Symantec announced end of life of their EndPoint Protection clients 11.x.x and 12.0. If you are experiencing a message stating “Your Virus Definitions are out of date” on your PERSONAL computer after trying Fastinfo, please obtain the latest client (12.1.5) from the IT Down Loads Page: http://it.unm.edu/download/index.html If you are on UNM campus and getting the alert, please contact your departmental IT support. If you are departmental IT support and need a managed updated client please submit a HELP.UNM ticket to obtain the latest version of the managed client for your environment.